Privacy Policy

Effective Date

This Privacy Policy is effective from the date it is published on this website.

Introduction

This website is owned and operated by the website owner.

This Privacy Policy explains how we collect, use, store and protect personal data when visitors use this website. It also explains your rights and how cookies and tracking technologies may be used.

By using this website, you agree to the terms of this Privacy Policy.

Purpose of This Privacy Policy

The purpose of this Privacy Policy is to explain:

1. What personal data we may collect.
2. How we use personal data.
3. Who may have access to personal data.
4. Your rights in relation to your personal data.
5. How cookies and tracking technologies may be used.

This Privacy Policy applies in addition to any terms and conditions published on this website.

GDPR and UK GDPR

Where applicable, we process personal data in accordance with the General Data Protection Regulation (GDPR), the UK GDPR and the Data Protection Act 2018.

We may act as the data controller for personal data collected through this website.

A Data Protection Officer may not be appointed unless legally required.

Consent

By using this website, you consent to the collection and use of personal data as described in this Privacy Policy, where consent is the lawful basis for processing.

Where we rely on consent to process your personal data, you may withdraw your consent at any time. Withdrawing consent will not affect the lawfulness of any processing carried out before consent was withdrawn.

You may withdraw consent by contacting the website owner or by adjusting your cookie preferences where available.

Legal Basis for Processing

We only collect and process personal data where we have a lawful basis to do so.

The lawful bases we may rely on include:

1. Consent, where you have given clear permission for us to process your personal data.
2. Contract, where processing is necessary to provide a service or respond to a request.
3. Legal obligation, where processing is required by law.
4. Legitimate interests, where processing is necessary for the operation, improvement or security of the website, provided your rights do not override those interests.

Personal Data We Collect

We only collect personal data that is necessary for the purposes described in this Privacy Policy.

Data Collected Automatically

When you visit and use this website, we may automatically collect certain information, including:

1. IP address.
2. Browser type and version.
3. Device information.
4. Operating system.
5. Pages visited.
6. Time spent on pages.
7. Referring website or source.
8. General location data, such as country or region.
9. Website usage and interaction data.

Data Collected When You Contact Us

We may collect personal data when you complete a form, send an enquiry, request a quote, make a booking, subscribe to updates or otherwise contact us through the website.

This may include:

1. Name.
2. Email address.
3. Phone number.
4. Address.
5. Company name.
6. Message details.
7. Any other information you choose to provide.

How We Use Personal Data

Personal data collected through this website may be used for the following purposes:

1. To respond to enquiries.
2. To provide information, quotes, products or services.
3. To manage bookings, requests or orders.
4. To improve the website and user experience.
5. To monitor website performance and security.
6. To analyse website traffic and visitor behaviour.
7. To deliver relevant advertising and marketing.
8. To comply with legal obligations.
9. To protect legal rights and prevent misuse of the website.

We will not use your personal data for purposes that are incompatible with those described in this Privacy Policy.

Google Analytics, Google Ads and Meta Ads

This website may use third-party analytics and advertising tools, including Google Analytics, Google Ads and Meta Ads.

These tools may collect information about how visitors use the website, including pages viewed, links clicked, time spent on the website, device information, browser information, approximate location and interactions with adverts.

Google Analytics

Google Analytics may be used to understand how visitors use the website and to improve website performance, content and user experience.

Google Analytics may use cookies or similar technologies to collect website usage data.

Google Ads

Google Ads may be used to measure advertising performance, track conversions and show relevant adverts to users who have visited this website or interacted with our adverts.

Google may use cookies, pixels or similar technologies to help measure ad performance and personalise advertising.

Meta Ads

Meta Ads, including Facebook and Instagram advertising, may be used to measure advertising performance, track conversions and show relevant adverts to users who have visited this website or interacted with our content or adverts.

Meta may use cookies, pixels or similar technologies to help measure ad performance and personalise advertising.

Advertising and Remarketing

We may use Google Ads and Meta Ads for remarketing purposes. This means visitors may see adverts from us on other websites, platforms or apps after visiting this website.

Data collected by these platforms may be processed in accordance with their own privacy policies and settings. Visitors can manage advertising preferences through their Google, Facebook, Instagram or browser privacy settings.

Who We Share Personal Data With

Employees and Internal Team Members

We may disclose personal data to employees, contractors or internal team members who reasonably need access to that data to carry out the purposes described in this Privacy Policy.

Third-Party Service Providers

We may share personal data with trusted third-party service providers where necessary to operate the website, provide services, process enquiries, analyse performance or run advertising campaigns.

These may include:

1. Website hosting providers.
2. Email providers.
3. CRM or enquiry management systems.
4. Analytics providers.
5. Advertising platforms.
6. Payment processors, where applicable.
7. IT support and security providers.

Third parties will only be given access to personal data where reasonably necessary and are expected to protect personal data appropriately.

Other Disclosures

We will not sell your personal data.

We may disclose personal data in the following circumstances:

1. If required by law.
2. If required for legal proceedings.
3. To protect or defend our legal rights.
4. To prevent fraud, abuse or security issues.
5. To buyers or potential buyers if the website, business or assets are sold or transferred.

If you follow links from this website to another website, please note that we are not responsible for the privacy practices, content or policies of third-party websites.

How Long We Store Personal Data

We will only keep personal data for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, reporting or operational requirements.

Where personal data is no longer required, we will delete it or anonymise it where appropriate.

How We Protect Personal Data

We take reasonable steps to protect personal data from loss, misuse, unauthorised access, disclosure, alteration or destruction.

These measures may include:

1. Secure website connections.
2. Access controls.
3. Password protection.
4. Secure hosting.
5. Regular website maintenance.
6. Limiting access to personal data where appropriate.

Although we take reasonable precautions, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

International Data Transfers

Some personal data may be processed or stored outside your country of residence, including by third-party service providers.

Where personal data is transferred internationally, we will take reasonable steps to ensure appropriate safeguards are in place and that personal data is protected in accordance with applicable data protection laws.

For users in the UK or European Economic Area, this may include relying on adequacy decisions, standard contractual clauses or other lawful transfer mechanisms.

Your Rights

Depending on your location and applicable data protection laws, you may have the following rights:

1. The right to be informed.
2. The right of access.
3. The right to rectification.
4. The right to erasure.
5. The right to restrict processing.
6. The right to data portability.
7. The right to object.
8. The right to withdraw consent.
9. The right to complain to a supervisory authority.

To exercise any of these rights, you should contact the website owner using the contact details provided on the website.

Children

This website is not intended for children under the age of 16.

We do not knowingly collect or use personal data from children under 16. If we become aware that personal data has been collected from a child under 16, we will take steps to delete it as soon as reasonably possible.

Accessing, Updating or Deleting Your Data

You may contact the website owner to request access to your personal data, ask how it has been used, request correction, request deletion or object to certain processing.

We may need to verify your identity before responding to a request.

Do Not Track Notice

Some browsers allow users to send “Do Not Track” signals.

This website may not respond to Do Not Track signals. However, you can manage cookies and tracking preferences through your browser settings and, where available, the website’s cookie consent tools.

Opting Out of Marketing and Tracking

You may opt out of certain types of data collection, use or disclosure in the following ways:

1. By using the unsubscribe link in marketing emails.
2. By contacting the website owner.
3. By adjusting your browser cookie settings.
4. By using cookie consent tools where available.
5. By managing ad preferences through Google, Facebook, Instagram or other relevant platforms.

Please note that disabling cookies may affect how the website functions.

Cookie Policy

Cookies are small files stored on your device by a website. They help websites function, remember preferences, analyse usage and support advertising.

This website may use the following types of cookies:

Functional Cookies

Functional cookies help the website operate properly and remember choices you make, such as preferences or form details.

Analytical Cookies

Analytical cookies help us understand how visitors use the website. This may include information about pages visited, time spent on the website and how users found the website.

Advertising and Targeting Cookies

Advertising and targeting cookies may be used to deliver relevant adverts, measure advertising performance and build audiences for remarketing.

These cookies may be set by third-party platforms such as Google, Facebook, Instagram or other advertising providers.

Third-Party Cookies

Third-party cookies are created by services or platforms outside this website.

They may be used to:

1. Monitor website performance.
2. Analyse visitor behaviour.
3. Measure advertising results.
4. Personalise advertising.
5. Support embedded content or third-party features.

You can disable cookies through your browser settings, although this may affect the functionality of the website.

Modifications to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in law, website functionality, data processing activities or business practices.

When changes are made, the effective date may be updated. Users are encouraged to review this Privacy Policy periodically.

Complaints

If you have concerns about how your personal data is processed, you should contact the website owner first so the issue can be reviewed.

You may also have the right to make a complaint to a data protection supervisory authority. In the UK, this is the Information Commissioner’s Office.

Contact Information

If you have any questions, concerns or requests relating to this Privacy Policy or the use of your personal data, please contact the website owner using the contact details provided on this website.